Ordering repeat prescriptions
The easiest way to order repeat prescriptions are:
- Online request form
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- SystmOnline account – order your repeat prescription online
- In person – drop your repeat slip into the post box outside the surgery.
- By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
Non-urgent advice: Patient Notice
Please allow 2 full working days from when you place your order to when you collect it.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc.
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
Medication reviews
Patients on repeat medication will be asked to see or speak to doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.